Reference

Explore g4u Terms Before You Open an Account

Our legal terms set out the rules that apply when you access g4u, covering jurisdiction eligibility, account conduct, data handling and dispute resolution.

Jurisdiction-Dependent AccessAccount Conduct RulesData & Privacy PolicyDispute Resolution PathIndian Law Applicability

Explore the Lobby Read FAQ

Browse Our Account and Jurisdiction Policy

g4u Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

Eligibility to use g4u is governed entirely by the laws applicable in your region. Where local law prohibits participation in online gaming, you must not proceed with registration. By opening an account, you confirm that doing so is lawful in your jurisdiction. Financial transactions on g4u

1
— including deposits via UPI, Paytm, or PhonePe and subsequent withdrawals — are processed only after your identity and location have been verified in line with our account compliance checks. We reserve the right to suspend or close accounts where documentation cannot be confirmed or where
2
activity falls outside permitted regions. All disputes arising under these terms are subject to arbitration before any court proceeding is initiated.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

POLICY CONTACT

Reach Our Legal and Compliance Team

If you have questions about your rights under our terms, need to request a data correction, or want to understand how a specific clause applies to…

HOW WE HANDLE THIS

See How g4u Manages Data, Security and Retention

Account security and data governance are built into how we operate, not added as an afterthought.

Data Encryption

All account data — including payment details from UPI, Paytm and PhonePe transactions — is encrypted at rest and in transit using current-standard protocols. Access logs are maintained and reviewed periodically by our security team.

Cookie Policy

We use session cookies to keep your account active and analytics cookies to understand lobby usage. You can manage cookie preferences from your browser at any time, though some account features require session cookies to function correctly.

Account Security

Two-step verification is available for all accounts and is strongly recommended. Suspicious login attempts trigger an automatic account hold, after which our security team contacts you via the registered email to verify identity before access is restored.

Data Retention

We retain account data for the period required under applicable compliance rules. After account closure is confirmed and the retention period passes, personal data is deleted from our live systems, though anonymised transaction records may be kept for audit purposes.

Your Right to Correct Data

You may request a correction to any personal data we hold on your account. Submit the request via the help centre portal and our compliance team will verify and apply approved corrections within 5 business days of confirmation.

Who to Contact

For data access, correction or deletion requests, contact our policy team through the written notice channel described on this page. Include your account ID and the nature of your request so we can route it correctly without delay.

Check Common Legal and Rights Questions

The questions below cover what you need to know about your rights, data, account access and how to raise a formal query. If your situation is not addressed here, reach out through the support channels listed on this page and we will respond within our stated timelines.

Access depends entirely on the law applicable in your state or territory. Where local law permits online gaming, you may open an account. Where it does not, you must not proceed. Confirming local eligibility before registering is your responsibility.

Submit a written data-access request through the help centre portal in your account. Include your registered email and account ID. Our compliance team will provide a summary of data held within 10 business days of verifying your identity.

Yes. Submit a verified deletion request through the written notice channel. We will process it after confirming your identity and completing any mandatory retention period required under applicable compliance obligations before permanently removing your data.

Our terms specify the governing law and jurisdiction in the full legal document linked in your account dashboard. Disputes are subject to arbitration under that governing law before any court proceedings can be initiated by either party.

We request government-issued identification and, where required, proof of address. Documents are reviewed by our compliance team and are used solely for account verification. Copies are stored in encrypted form and not shared with unaffiliated third parties.

After closure is confirmed, we retain your data for the period required under applicable compliance rules. Once that period passes, personal details are deleted from live systems, though anonymised transaction records may be retained for internal audit trails.

Send a written notice through the help centre portal with your account ID and a clear description of the issue. Our compliance team logs every formal dispute, assigns a reference number, and responds within 3 business days with the next steps.

Explore g4u Terms Before You Open an Account

Reach Our Legal and Compliance Team

See How g4u Manages Data, Security and Retention

Data Encryption

Cookie Policy

Account Security

Data Retention

Your Right to Correct Data

Who to Contact

Check Common Legal and Rights Questions

01 Who can legally access g4u in India?

02 How do I request a copy of the data g4u holds on me?

03 Can I ask g4u to delete my personal data?

04 What law governs these terms?

05 How does g4u verify my identity for compliance purposes?

06 What happens to my account data if I close my account?

07 How do I raise a formal dispute about an account decision?

Related Pages