Reference

Open your g4u terms before account use

These Terms and Conditions set the rules for opening your account, using the wallet with UPI, Paytm, PhonePe or Google Pay, and moving between Roulette, Sun Chief and…

India account rulesUPI terms contextPaytm and PhonePe checksLocal law applies
g4u Open your g4u terms before account use
HELP PATHS

Check help paths for terms questions

If a rule is unclear, ask us before you continue with your account, wallet or promo activity.

Chat on terms Use live chat when you need a quick reading of an account rule, wallet…
Email record Email support when your Terms and Conditions question needs attachments, receipts or a written…
Account message Send an account message for requests linked to data correction, login access, withdrawal checks…
ACCOUNT CARE

Browse account care under these terms

Our Terms and Conditions cover more than entry to the lobby. They describe how we protect account access, read cookies, retain transaction records and handle requests to change personal details.

Data use

We collect account details, payment references, device signals and support messages to operate the Terms and Conditions you accept. These records help us confirm ownership, trace wallet activity and answer disputes with context.

Cookie handling

Cookies help us keep your session active, recognise device changes and apply security checks required by these Terms and Conditions. You can adjust browser settings, but some account functions may then need fresh login checks.

Login security

The Terms and Conditions require you to protect your password, one-time codes and device access. If we see unusual sign-in activity, we may hold wallet actions until ownership is confirmed.

Record retention

We retain payment records, account messages and rule decisions for the period needed to meet account, dispute and compliance needs. When retention is no longer required, we reduce or remove stored details.

Change requests

If your name, mobile number or payment details need correction, contact support from your registered account. We may ask for proof before updating details that affect withdrawals or rule decisions.

Rule updates

When we change these Terms and Conditions, the updated page controls future account activity. If a change affects an open request, support will explain which version applies to your case.

See answers on your terms rights

These answers explain how the Terms and Conditions affect your account, wallet, data and support requests. They are written for India account holders who want direct rules before they join or continue. If your case depends on payment proof, device access or local law, contact us from your registered account.

They apply when you open an account, log in, use the wallet, enter a promo, request a withdrawal or contact support. Access or eligibility depends on local law and is available where local law permits.

No. The Terms and Conditions require payment methods to match your own account details. If ownership is unclear, we may ask for receipts, account proof or a bank reference before processing wallet changes.

We may pause the withdrawal while checking identity, payment ownership, transaction history or rule compliance. This does not change your balance by itself; it gives us time to confirm that the request matches the Terms and Conditions.

Each promo may have entry rules, timing, game restrictions and withdrawal conditions. The main Terms and Conditions still apply, so read the promo text together with this page before you take part.

Yes. Send the request from your registered account and include proof for details that affect access, payment checks or withdrawals. We may refuse changes that conflict with the Terms and Conditions or create ownership doubt.

Cookies support login sessions, device recognition and security checks described in the Terms and Conditions. If you block them, you may need extra verification, and some account actions may not work as expected.

Contact support through chat, email or account message with the clause, transaction ID and any receipts. We will check the account record, explain the rule applied and tell you if more proof is needed.